Unispeck Appointment Scheduling System. FAQs

Is there any Setup fee or Installation Fee involved ?
No. There is no setup fee or installation fee required. Only the monthly subscription fee is required.
How much does it cost ?
The price varies depending on your selection. Please check the price list for more details.

How easy is the installation ?
You don't need to install any thing. No installation or webserver is required to use unispeck appointment system.
Do I need to have a webserver ?
No. You don't need any webserver on your side to use the system. We will keep all files and data in our secure server for you.
How long it will take to complete the registration ? Registration is quick and easy, it will take only few minutes to complete. Make sure you have your business name handy.
How secure is my payment information ?
Payment is done in paypal's secure website, check the https webaddress when you make the payment. Unispeck doesn't store any credit card information in our database.
What if I am not happy with the system ?
Unispeck now offers a 100% Satisfaction Guarantee. If you are not completely happy with the system/service we provide to you, you can cancel your registration within 30 days of initial purchase. New customers automatically enjoy a FREE Trial Period subscription. Any request for cancellation after the trial period will be dealt with by the end of the running subscription period.

How do I access my administrator settings ?
Once you complete your registration our customer support agent will contact you within 24 hours to provide you the following:
- Webaddress for administration
- Webaddress for flash client
- HQ Administrator account details
How do I access my flash client ?
Check your emails from unispeck. Unispeck will send you webaddress details for administration and flash client soon after your registration
I own a website for my business, can I incorporate unispeck into my site ?
Yes. You can use webaddresses to hyperlink your bookings. You will be given two webaddresses one for administration and one for flash client. You can use these addresses anywhere in your website.
What if I have difficulty in accessing the site ?
If you have any difficulty in accessing the site, please contact our customer support. Our customer support is available 24 hrs/day and 7 days/week
My business operates in two cities, each one has slightly different services. Can I still use your system?
Yes, Unispeck appointment system supports multiple locations for a single business. You can add as many locations as you want, each location can have its own services registered.

How do I contact you if any help needed ?
You can always contact our support desk via our website. Our technical team will answer your question as soon as possible, usually within 24 hours time. Standard & Premium subscribers will be given Telephone contacts, which can be used from 9AM to 11PM 7 days a week.
Do you have any contact Telephone Number ?
Standard & Premium subscribers will be given Telephone contacts, which can be used from 9AM to 11PM 7 days a week. However you can always contact our support desk via our website.
How soon I can expect a response to my queries ?
Your queries will be answered by one of our technical people as soon as possible, usually within 24 hours of time